IT Managed Services

IT Managed Services

Lotus provides full, dedicated desktop, server, and storage management services. Whether you are a small business, or a medium to large enterprise, we can fully manage and administer your systems.

Desktop Management

Our proactive and efficient desktop management services offer a reliable and cost-effective solution that help our customers in a number of ways. We provide all hardware and software services that our clients need to operate effectively within a reliable and secure environment.

Our desktop management services include:

Asset Discovery & Management
Desktop Deployment & Support (PCs, Laptops, Printers and Peripherals)
Desktop Configuration
Software Distribution & Installation
Standard Imaging
Application & Operating System Management
Hardware/Software Rollout
Security and Patch Management
Anti Virus and Anti Malware Protection
Data Backup & Restore
Data Migration
Platform Migration Services (i.e. Windows XP to Windows 7)
Windows Active Directory Design & Implementation
Remote Desktop Access
Technology Refresh
IT Helpdesk
Third Party or Vendor Management

IT Managed Services

Lotus believes that your business deserves fast, reliable, and professional support, hence our goal is to provide it to you in a simple and affordable package. Based on our IT support solutions, we have developed flexible packages which include:

Unlimited phone and onsite computer/server/network support
24/7/365 proactive monitoring of your systems
Single point of contact
Disaster recovery preparation – Monitoring and restoring your critical data