Point-of-Sale systems have evolved from systems that once were expected to provide cash, labor, and inventory controls only, to the centerpiece of strategic initiatives. Current generation systems are far more complex than their predecessors, and are now expected to be smart systems that interface to wireless technologies, handheld devices, manage integration’s and speed of service technologies, all of which are expected to enhance the customer experience as well as internal controls and analysis.
The customer experience and the business owner’s experience, however, can only be enhanced if the functionalities are fully operational, used and measured. PoS Managed Services by Lotus provides customized Point-of-Sale updates and maintenance solutions to the retail industry.
Are you effectively using your PoS software to its fullest potential? Whether you’ve been using your PoS System for a short time, or you are a veteran user, Lotus wants to make sure you are aware of various available features so that you can fully utilize your system. Lotus also helps with implementation of new databases as well as provides ongoing support to maintain your existing systems.
How can Lotus help…..?
Complete departmental analysis of the database and utility review
Regular updates in conjunction with vendor releases
Integrated partner setup & recommendations
Inventory setup & optimization
Setup of inventory Min & Max and regular updates
Maintenance of pricing sheet / sales module
Employee Setup and maintenance including User rights / security administration
Discount / Coupon setup & monitoring
Tax setup & updates
Location / Region update services
Payment method & financial administration setup
Default PoS setup
PoS Email setup
Marketing setup & maintenance
Detailed GL & Accounting setup within PoS
Dashboards & Executive summary setup
Bio Metric setup and maintenance (Install services available)
Departmental training on processes
Business Intelligence reporting
Complete range of analytical reporting for Inventory, Finance, Sales, HR, etc.