IT Manager


Summary of Position:

Lotus Group of Companies is currently seeking a Senior Manager - IT Infrastructure and Security. Candidates will be a strong hands-on technologist and will be responsible for leading and overseeing the technology infrastructure and information systems management. Candidate will lead the IT team and be responsible for developing the overall strategy for infrastructure and security management and services and overseeing its execution through the IT team.

This position oversees all technical processes and physical assets to ensure efficient, effective, reliable and secure technical operations. Provides expert direction and oversight for major decisions around architecture and manages the deployment of new infrastructure. Ensures high availability and performance for all technology while managing a team of resources who provide fast, high quality and reliable service and support. In addition, this position is responsible for improving reliability and performance.

Responsibilities:

  • Develop and oversee execution of IT infrastructure strategy to support business strategy and ensure complete data security.
  • Develop budgets associated with the information technology and communications systems and work with the VP and CEO to ensure appropriate and rapid approval.
  • Approve major contracts with vendors for all technology, communications, and information systems, service and equipment purchases/leases.
  • Recruit, lead and develop key members of the infrastructure organization.
  • Oversee strategy and management of all major service categories. For each, define and deploy appropriate policies, support processes, service levels and security measures: Network management Server and storage management, Voice systems, End user computing (PCs, LANs/Wi-Fi, printers, phones and PDAs.)
  • Oversee development and approve IT policies (including security and anti-virus programs), standards and best practices.
  • Ensure compliance of all IT systems and infrastructure with the ISO 9001 and 27001 principles
  • Ensure compliance with Sarbanes-Oxley requirements including coordination with the Audit and Legal teams.

Qualifications:

  • 10+ years information technology management experience, the majority in infrastructure management and infrastructure services provision.
  • A Bachelor's degree in computer science, information technology or a related field is required.
  • Experience of network/systems security required, as is experience with VMware, Networking, VOIP, F5, Firewalls, Microsoft technologies including: Office, Exchange, SQL, IIS and others.
  • Experience at an US-based IT services organization is strongly preferred.
  • Excellent oral and written communication skills is required as this position will report status and findings to the executive team.
  • Systems Architecture and Management experience is preferred

YOUR TEAM:

At Lotus, each person brings their unique talents to work as a team and make a difference. Our services change the way the world works, lives, plays and learns, but our edge comes from our people. We connect everything – people, process, data and things – and we use those connections to change our world for the better. We innovate and build services that accelerate businesses that yield great returns for our clients. Our services empower a range of industries including retail, healthcare, technology, entertainment, real estate, food service, and tele-communications. We do all of this while fostering a culture that empowers every person to be the difference, at work and in our communities. Backed by the power of The Lotus Group, USA, you will be free to become the best version of yourself and transform your skillset for greater success and future potential.

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