Today’s telecommunication landscape is vast and demanding. Providers must deal with an unprecedented amount of connectivity points and serve customers who expect fast, reliable service. The telecommunications industry is complex and requires attention to numerous factors including security compliance, industry standards, customer satisfaction, market competition, technology evolution, staffing, and more.… Read More ›
Robotic Process Automation (RPA) is growing at a rapid pace and transforming every industry. Businesses are realizing its potential and integrating it into their daily operations to stay competitive. And, the banking industry is no exception. When it comes to the Banking, Financial Services and Insurance (BFSI) industry, companies are… Read More ›
Sport is a major contributor to economic and social development as it empowers young individuals and communities. Since its onset, the COVID-19 pandemic has spread to almost all countries of the world. Social and physical distancing measures, lockdowns of businesses, schools and overall social life, which have become commonplace to… Read More ›
6 Comments on Following Sport In The Time Of COVID-19
Contact centers are on the frontline of customer service – they go beyond providing customer support and keeping customers satisfied. Today Contact Centers transform customer’s experience from delightful single interaction to an entire journey of personalized and consistent interactions. As the COVID-19 emergency continues, demand for services and support will… Read More ›
2 Comments on Adapting to the Paradigm Shift in the Working of Contact Centers
One of the biggest trends in self-care, health, and beauty today is the rise of cannabidiol products, popularly known as CBD. Found in the cannabis or marijuana plant, CBD is a naturally-occurring compound that’s gained momentum for the host of alternative-care therapeutic properties it offers. CBD does not produce any… Read More ›
45 Comments on The Rise of CBD: Why is CBD Everywhere?